Returns & Exchanges

We offer free shipping and returns for all US orders.

When selecting your size, be sure to read the fit notes on the product pages.

Return Policy:
Unworn and undamaged items may be returned for a refund within 30 days of purchase. Items must be in their original, unworn condition and returned in the original protective packaging.

Exchange Policy:
Unworn and undamaged items can be exchanged within 45 days of purchase. Exchange items must also be in their original, unworn condition and returned in the original protective packaging.

To Process a Return:

  1. Email hello@sprucemenswear.shop with your order number and request for a return.
  2. Our customer service team will respond within 24-48 hours during business hours (Monday-Friday) and provide you with a prepaid shipping label.
  3. Attach the label to your package and drop it off at your nearest collection point.
  4. Once we receive and inspect the item, refunds will be issued to your original payment method within 7-10 business days.

To Process an Exchange:

  1. Email hello@sprucemenswear.shop with your order number and details of the item you'd like to exchange for (include the item name, color, and size).
  2. Our customer service team will provide you with a prepaid shipping label.
  3. Attach the label to your package and drop it off at your nearest collection point.
  4. Once we receive and inspect the item, your new item will be shipped within 7-10 business days.
  5. Any difference in price will either be credited or, if the exchanged item is of higher value, we will send an invoice for the difference. Once payment is received, we will process and ship the new item.

Notes on Care Instructions

Spruce trees live a long time - take good care of your clothes so they do too.

Please follow the care instructions on garment care tags (also included on website product pages) to ensure your items retain their feel and fit.

For most fabrics, washing in hot water will cause shrinkage and over time wear down the item. The same thing goes for tumble drying on high heat - that's why we recommend always tumble drying on the lowest heat setting for any dryer-friendly items.  

In terms of air drying, for sweaters and other knit items (ie. All-Season Linen Crewneck) it is strongly recommended to dry flat on a towel as hanging can cause the garment to stretch and lose shape. For woven garments (ie. Denim shirts, Pullovers, Stretch Linen Polo), it's generally safe to hang dry.

Get In Touch

Unsure of your size? Issue with your order? Have some feedback on a product? Email us at hello@sprucemenswear.shop